Hiba is the Chief Operating Officer at evcoms. Her expertise encompasses voice recording, workforce optimisation, workforce management and mobile network. She’s passionate about technology and constantly works to improve her skill set and knowledge. Her dedication and hard work helped her successfully move up her career ladder and help customers transform their business.

She has over 10 years of experience in the industry and holds accreditations on Installation, Support and Presales of multiple solutions from industry-leading vendors like Verint, NICE, and Avaya. She directs the day-to-day operations at evcoms and improves operating procedures to increase profits and make the organisation more efficient.