Transforming the Contact Centre with AI & Automated Interaction Summaries
As customer expectations evolve, contact centres must go beyond traditional operational efficiency to deliver exceptional customer experiences.
This webinar, brought to you through the partnership between evcoms and NICE in association with CCMA, will explore how NICE, CXone, and Enlighten AI are revolutionising contact centres by automating interaction summaries, reducing manual effort, and driving significant ROI.
