News

AllAnnouncementsAwardsBlogEvents
Events for the evcoms team

Over the next few weeks we are out and about meeting partners, customers and potential customers at a number of key events. It’s a great way to get feedback and ensure we are meeting the demands of the industry. On May the 18th we are attending the LocalGovCamp event in Glasgow, Scotland. Rohan Newton and Tracie Newton will be...

The Forum Event

Today our team at evcoms are at this years Forum Customer & Planning Conference. If you are attending, come and say hi for your chance to win a brand new Oculus Quest 2 Check out our LinkedIn to keep up to date! #forumconf #raisingstandards #wfm #customerexperience #employeeengagement #wfo  

Workshop for the evcoms team

Workshop for the evcoms team   As a geographically dispersed organization, evcoms have established a virtual work environment that includes open video channels, regular governance sessions, and social events such as virtual coffee breaks and quiz nights. However, despite the benefits of this setup, we still believe that nothing can replace the value of face-to-face meetings. In...

Westcon Europe Partner Event

Our CEO Mark and sales director Glen recently attended the Westcon Europe partner event recently. If you follow evcoms you will understand our mission is to provide practical solutions to complex problems. We do this by being agile, having expertise in top tier technologies, and focussing on what our customers want rather than what we wish...

On Saturday night, everyone who is anyone in the Contact Centre world will don their glad rags and make their way to the CCMA Irish Customer Contact & Shared Services Awards 2022. Not only are they hosting this year’s event in person at the beautiful, and iconic Aviva Stadium, but as always, they will be...

We Are Aura European Partner Summit – Amsterdam

A big thank you to our wonderful hosts We Are Aura. The evcoms team were invited to take part their European Partner Summit in Amsterdam last week. We shared insights and discussed our joint approach to service, technical consultancy and technologies. They also had time to reinstate an old tradition of celebrating Mark Evans birthday – please note by doing...

BT CCMA Customer Experience Breakfast Briefing

We have had a few busy weeks here at evcoms. We have attended a number of partner events and had the opportunity to meet some partners and friends. Last week BT hosted a CCMA breakfast briefing covering the customer experience as it relates to digital engagement and how contact centres are changing and evolving. It was a strategic look at...

evcoms Attend Verint Innovative Cermony in London

evcoms were in attendance at last night’s Verint Innovate Awards ceremony. We are honoured to represent our customer LetsGetChecked. The team at LetsGetChecked were awarded the prestigious Platinum Partner award for Excellence in Workforce Engagement. All of us here at evcoms couldn’t be prouder to support our customers. LetsGetChecked is a global healthcare solutions company. They provide...

evcoms Attend Avaya Lunch and Learn Session

We would like to thank Alanna Charmant-Dunne, Ciarán McNamara and the Avaya team for hosting us at the Avaya Lunch and Learn Session. This event was attended by evcoms CEO Mark Evans. We were delighted to visit the Galway HQ this week. A presentation by Diego Klajner, provided real insight into the Avaya CCaaS offering. This was another successful event. Combined with...