Our Partners

WFO, Call Recording, Cloud Migration and Workforce Management.

Here at evcoms we have partnered with a wide variety of companies to help give you a contact centre that suits your needs.

NICE

NICE is the worldwide leader of software solutions that deliver strategic insights by capturing and analysing mass quantities of structured and unstructured data in real time from multiple sources, including, phone calls, mobile apps, emails, chat, social media, and video. NICE solutions enable organisations to take the next best action to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE solutions are used by over 25,000 organisations in more than 150 countries

https://evcoms.com/eegopsel/2021/05/nice.png
https://evcoms.com/eegopsel/2021/05/verint.png

Verint

evcoms is proud to be a Verint partner. We work closely with Verint to innovate, develop and deliver cutting-edge solutions and continue to engage with our customers to understand, support and implement ever changing needs and requirements. evcoms specialises with support and installation of the following with Verint

Verint Monet

We are delighted to announce that evcoms have partnered with Verint to deliver Verint Monet WFO. Our team is focused on the Verint product suite and we support a large and recognised customer base across financial, insurance and retail sectors. With the introduction of Verint Monet, this has allowed evcoms to offer a recognised and reliable way for our customers to manage their workforce.

https://evcoms.com/eegopsel/2021/05/Frame-12.png
https://evcoms.com/eegopsel/2022/03/ALE-Logo.png

Alcatel-Lucent

Here at evcoms we have recently partnered with Alcatel-Lucent Enterprise.

Alcatel-Lucent Enterprise delivers the customised technology experiences enterprises need to make everything connect.

ALE provides digital-age networking, communications and cloud solutions with services tailored to ensure customers’ success, with flexible business models in the cloud, on premises, and hybrid. All solutions have built-in security and limited environmental impact.

Over 100 years of innovation have made Alcatel-Lucent Enterprise a trusted advisor to more than a million customers all over the world.

With headquarters in France and 3,400 business partners worldwide, Alcatel-Lucent Enterprise achieves an effective global reach with a local focus.

Avaya

Avaya is a multinational technology company that specialises in cloud communications and workstream collaboration solutions. The company’s Avaya OneCloud experience platform includes unified communications, contact centre, CPaaS and services.

https://evcoms.com/eegopsel/2021/05/avaya.png