evcoms have successfully integrated with the Avaya Breeze Platform. We aim for a bespoke customer requirement into their on premise CRM solution. This solution allowed the customer to have real time data. From the customer CRM and quoting tool that is now stored along with the call audio and and screen recording, allowing the full record of the interaction to be easily searchable and accessible to the the business as required. Our vision for the Avaya Breeze platform is clear: to create a single integrated application platform that works in conjunction with any device or system, enabling enterprises and our developers to work together to build and deploy collaboration and customer engagement applications development skills.
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https://www.linkedin.com/company/evcomconsulting/mycompany/
