NICE Compliance Recording for Microsoft Teams
No matter where your employees are, evcoms has you covered
Microsoft Teams Compliance Recording from NICE offers one solution for all regulated employee communications irrespective of how your regulated employees communicate – via turrets, mobile phones, PBXs (desk phones), or unified communications platforms like Microsoft Teams. We can record any available media sources exchanged through Teams – from video to chat to screen-sharing and A/B calling.
Capture All Calls
Securely Store & Archive
Manage Recordings
Monitor & Alert
Fast Search
Playback & Bulk Download
Trading Floor Recording
NICE NTR-X is the only one go-to solution for centralized recording, storage, search and replay of all trade-related communications. You work in one system instead of separate recording systems and databases, enabling for complete trade reconstructions and investigations in a fraction of the time.
Back Office Recording Including MS Teams
NICE NTR-X is certified by Microsoft to capture all Microsoft Teams communication types like voice, video, chat, screen sharing and more
NICE NTR-X combines trading-floor and back-ofice recording to create the most comprehensive Compliance focused recording platform. Combining innovative software and industry-standard hardware, Recording solutions empowers trading floors to actively record and monitor interactions, and adhere to global regulatory requirements.
Compliance Assurance
Measure & Report on Compliance Activity.
Compliance Assurance allows you to validate the calls recorded from all of your regulated employee communications – traditional, unified, mobile – and ensure compliance with all global regulations. It’s possible to prove regulated employees and their communication devices are being recorded. Reports may be automated to satisfy quality oversight, allowing these teams to report to regulators.
Legacy Data
Consolidating, Remediating & Securing Legacy Recordings
We use our tools and process automation to access your legacy call and interaction recordings across all of your platforms. We create a single ‘indexed’ pane of glass onto a consolidated repository where we enrich meta-data associated with each interaction by linking elements of data across functions, customers and transactions.
