TrainingQuality Monitoring / End User (½ Day) / (8 Delegates, maximum 12)

€500

Description

Quality Monitoring / End User (½ Day) / (8 Delegates, maximum 12)

This course is designed for Supervisors / Train the Trainer and will prepare the delegate to:

Logging in and out of the Interactions Portal
Navigation
Searching for Contacts
Playing Contacts
Evaluating Contacts
Using Flags, Tags and Remarks
Using the Inboxes
Using Reports

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