The purpose of this session it to provide bespoke services to Verint customers. evcoms will provide assistance with some or all of the following:
Assistance resolving issues encountered using WFO.
Answer questions related to the WFO system.
Guidance on the best practices.
Guidance on alarms and system checks
Provide explanation of the system functions.
Assist running Verint reports
Provide system report
This session will be dictated by requirement set out by the customer.