evcoms and our partner Alcatel-Lucent Enterprise were delighted to host our customer and partners at Mondello Park. After our presentations, the networking and fun began – the eventual winners fought off some tough competition. These guys may be nice in front of a desk but put them behind a wheel…. We look forward to the next one. #evcoms #ALE #partners #customers #raceday #mondello...
evcoms are delighted to win the Verint Rising Star Award at this year’s Partner Conference. This is the first event that we have attended in over three years. To begin with we were honoured for our achievements. Here at evcoms are seen as trusted advisor by both Verint and our customers. The event was attended...
The evcoms team are delighted to have been shortlisted for not one but two Tech excellence Awards. Fantastic work from our excellent team. Well done #team #evcoms We are so excited to announce that evcoms have been shortlisted for two Tech Excellence Awards. We couldn’t be prouder of our team and all the hard work they...
evcoms have a Quality Management System with supporting policies and procedures in place and are delighted to announce we have been awarded the ISO 9001 certification. The ISO 9000 family of quality management systems (QMS) is a set of standards that helps organisations ensure they meet customer and other stakeholder needs. We have developed...
Fantastic and very competitive day with evcoms & NICE hosting at Mondello park for our evcoms networking & track day. With a big announcement on our new plans with Cloudphone, to our customers, partners and friends .Thanks to all that joined us in what was an interesting day with some great battles on the track...
evcoms were delighted to supply a NICE Engage solution into Singapore remotely from our Irish and UK offices. The customer is an existing UK customer and evcoms worked with our customer as they expanded into Singapore. The customer is a large FTSE listed financial services company. This shows evcoms truly as the recording and WFO...
evcoms have successfully integrated with the Avaya Breeze Platform. We aim for a bespoke customer requirement into their on premise CRM solution. This solution allowed the customer to have real time data. From the customer CRM and quoting tool that is now stored along with the call audio and and screen recording, allowing the full...
evcoms have opened a new hub near Wembley in London. This will be the location from where our UK services will be delivered. Here at evcoms have the knowledge and the ability to assist customers globally and are lucky enough to be able to count customer locations across EMEA and the Americas. Follow our linkedin...
evcoms have successfully exported legacy recording call and metadata from old recording systems from 1992 and 1998. The bespoke system was developed with our partners to interface with legacy systems that had Win 3.1, Win NT, Win 2000 and Win 2003 interfaces. Along with Access 95\97 and Sql 7 and Sql 2000 Databases. The issue...
We are delighted to launch our very own Assist 365. A different type of knowledge management uses a mixture of Robotics and Knowledge management. It becomes a Virtual PA to every single Agent in your organization. At its launch in London Mark Evans CEO of evcoms was quoted as saying. “This is an exciting time...
