On Saturday night, everyone who is anyone in the Contact Centre world will don their glad rags and make their way to the CCMA Irish Customer Contact & Shared Services Awards 2022. Not only are they hosting this year’s event in person at the beautiful, and iconic Aviva Stadium, but as always, they will be...
A big thank you to our wonderful hosts We Are Aura. The evcoms team were invited to take part their European Partner Summit in Amsterdam last week. We shared insights and discussed our joint approach to service, technical consultancy and technologies. They also had time to reinstate an old tradition of celebrating Mark Evans birthday – please note by doing...
We have had a few busy weeks here at evcoms. We have attended a number of partner events and had the opportunity to meet some partners and friends. Last week BT hosted a CCMA breakfast briefing covering the customer experience as it relates to digital engagement and how contact centres are changing and evolving. It was a strategic look at...
evcoms were in attendance at last night’s Verint Innovate Awards ceremony. We are honoured to represent our customer LetsGetChecked. The team at LetsGetChecked were awarded the prestigious Platinum Partner award for Excellence in Workforce Engagement. All of us here at evcoms couldn’t be prouder to support our customers. LetsGetChecked is a global healthcare solutions company. They provide...
We would like to thank Alanna Charmant-Dunne, Ciarán McNamara and the Avaya team for hosting us at the Avaya Lunch and Learn Session. This event was attended by evcoms CEO Mark Evans. We were delighted to visit the Galway HQ this week. A presentation by Diego Klajner, provided real insight into the Avaya CCaaS offering. This was another successful event. Combined with...
evcoms were represented at the the UC EXPO. Our CEO Mark Evans and Sales Director Glen Thompson headed to London this week to make an appearance. The event manifesto: “Our purpose at UC EXPO is simple… to help you on your unified communications & collaboration journey! We connect the dots to save you time and help you...
evcoms and our partner Alcatel-Lucent Enterprise were delighted to host our customer and partners at Mondello Park. After our presentations, the networking and fun began – the eventual winners fought off some tough competition. These guys may be nice in front of a desk but put them behind a wheel…. We look forward to the next one. #evcoms #ALE #partners #customers #raceday #mondello...
Delighted for evcoms to be attending the annual Avaya partner event in Dubai, great to be back in such an amazing location and looking forward to hearing some exciting announcements from our partners Avaya. find out more about our Avaya partnership! Partners
evcoms were delighted to attend in Avaya engage 2020 in Phoenix Arizona. The Valley of the Sun played host to over 3,000 attendees from across the globe in February 2020, one third of which were first timers. As in previous years, evcoms was a sponsor to our partners Aura. We had representation from the UK...
evcoms team joined Verint with evcoms customer’s at Verint’s annual customer and partner conference dedicated to helping understand how to get the full benefit of Verint solutions. A great opportunity to learn, network and feel inspired, and hear about big ideas and bold innovations around cloud and automation. This event also allows us to fill...
