News

AllAnnouncementsAwardsBlogEvents
evcoms Awarded Partner Deal of the Year 2023

The winner of the Verint award for “Partner Deal of the Year 2023” is… yes, you’ve guessed it, its evcoms. Mark Evans was in attendance at the Verint Partner Summit where he collected our award. He also presented discussing the evcoms approach to winning business and providing service to our customers. We had a big year expanding the team,...

evcoms nominated for five Tech Excellence Awards

The Tech Excellence Awards are Ireland’s badge of honour in the tech sector. They represent the most prestigious achievements, recognising the skills, innovation and determination of the technology business and its people. The shortlist for the 2023 Tech Excellence Awards has been released and the awards will take place on 25 May at the Royal...

The Forum Event

Today our team at evcoms are at this years Forum Customer & Planning Conference. If you are attending, come and say hi for your chance to win a brand new Oculus Quest 2 Check out our LinkedIn to keep up to date! #forumconf #raisingstandards #wfm #customerexperience #employeeengagement #wfo  

Workshop for the evcoms team

Workshop for the evcoms team   As a geographically dispersed organization, evcoms have established a virtual work environment that includes open video channels, regular governance sessions, and social events such as virtual coffee breaks and quiz nights. However, despite the benefits of this setup, we still believe that nothing can replace the value of face-to-face meetings. In...

What time is it you ask? Its RACE WEEK!

What time is it you ask? Its RACE WEEK! evcoms are thrilled to announce our sponsorship of Max Hart in his upcoming 2023 GT Cup.  The GT Cup Championship is a premier sports car racing series predominantly based in the United Kingdom and run by the Stéphane Ratel Organisation. This year he will be racing in a McLaren...

Planning and success with our Avaya partners

We held a number of our planning sessions over the last two weeks. This practice allows us to look back at our targets and measure our progress. We have a sharp focus on Q1, but have heard it said “look back to learn and look forward to succeed”. Our strategic partnerships and product offerings have...

We listen to our customers

Here at evcoms we listen to our customers. We track our partners and vendors technologies and roadmaps; we understand our customer base and what they need from us, and we do this using various methods like the below: – Surveys: measure our results (we are encouraged by our positive Net Promoter Scores) – Reports: SLA,...

Happy Friday

BlogJanuary 20, 20230Happy Friday

  Happy Friday. It was nice to have some of the Irish evcoms crew in the office this week. We had pressing matters to attend to and all are now resolved see below: – Choose where to put the new pool table – DONE – Confirm said pool table is level – WIP – Ensure...

Westcon Europe Partner Event

Our CEO Mark and sales director Glen recently attended the Westcon Europe partner event recently. If you follow evcoms you will understand our mission is to provide practical solutions to complex problems. We do this by being agile, having expertise in top tier technologies, and focussing on what our customers want rather than what we wish...

On Saturday night, everyone who is anyone in the Contact Centre world will don their glad rags and make their way to the CCMA Irish Customer Contact & Shared Services Awards 2022. Not only are they hosting this year’s event in person at the beautiful, and iconic Aviva Stadium, but as always, they will be...